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1. Vonage Business Download Pc
2. Vonage Business Phone
3. Download Vonage For Pc

Download the latest version of Vonage Companion for Mac - VoIP telephone using Vonage Pro accounts. Read 2 user reviews of Vonage Companion on MacUpdate.

Yealink phones purchased from Vonage Business are delivered and are ready for use. A Factory Reset is only required if the phone was used with a prior service provider.

This information applies to Vonage Preferred Phones.

Add a Phone to an Extension

Set Up by Super User or Account Administrator

1. About Vonage Address Book Dialer You can initiate a telephone call to anyone in your Address Book using your Vonage phone line. Your phone will ring, and when you answer, Vonage automatically initiates the call to your destination. Click on a number to place a call. Click on a name to edit that person in Address Book.
2. Vonage Business.

1. Sign in to the Admin Portal.
2. Click Phone System, then click Extensions.
3. Hover over the extension you want to manage and click the Pencil icon.
4. Click Devices, then click Add Device.
5. Complete the following fields:
   

   Active	Mark to indicate the device is ready for use.
   Device Name	Specify an identifier for the device.
   Provisioning Model	Select Yealink. If you save the incorrect model, use the following steps to correct: Click Add Another Device. Mark the Active box and enter a Device Name. Select the device you want as the Provisioning Model and enter the MAC Address. Click Save. Hover over the device with the incorrect Provisioning Model and click the Trash icon. NOTE: If three devices are assigned to an extension, you must click Remove Device before you can add another device.
   MAC Address	Enter the MAC Address, found on the label on the back of the phone. Refer to Duplicate MAC Address Error if you receive an error message.
   E911 Location	Select the E911 location for the device.
   SIP/Authorization ID	Populated automatically.
   SIP Password	Populated automatically.
   Confirm Password	Populated automatically.
   Registrar/Proxy	Populated automatically.

6. Click Save.
7. Connect your phone to your network and power it on. If it was already powered on, reboot it.
   NOTE: Your phone checks for available updates when it reboots. If an update is found, it can take up to 10 minutes to complete.
8. Verify that your extension number displays on your phone once it is finished rebooting.
   

   Extension Displays	Your phone is now registered with Vonage service and is ready for use.
   Extension Does Not Display	Hover over the device you created and then click the Pencil icon. Go to Phone Configuration and then click the Here link. Factory Reset your phone.

Set Up by End User

1. Sign in to the Desktop App.
2. Click the Avatar (top left), then click Settings.
3. Click Devices, then go to the bottom of the page and click Add Another Device.
4. Complete the following fields:
   

   Active	Mark to indicate the device is ready for use.
   Device Name	Specify an identifier for the device.
   Provisioning Model	Select Yealink. If you save the incorrect model, use the following steps to correct: Click Add Another Device. Mark the Active box and enter a Device Name. Select the device you want as the Provisioning Model and enter the MAC Address. Click Save. Click Remove Device to remove the incorrect Provisioning Model. NOTE: If three devices are assigned to an extension, you must click Remove Device before you can add another device.
   MAC Address	Enter the MAC Address, found on the label on the back of the phone. Refer to Duplicate MAC Address Error if you receive an error message.
   E911 Location	Select the E911 location for the device.
   SIP/Authorization ID	Populated automatically.
   SIP Password	Populated automatically.
   Confirm Password	Populated automatically.
   Registrar/Proxy	Populated automatically.

5. Click Save.
6. Connect your phone to your network and power it on. If it was already powered on, reboot it.
   NOTE: Your phone checks for available updates when it reboots. If an update is found, it can take up to 10 minutes to complete.
7. Verify that your extension number displays on your phone once it is finished rebooting.
   

   Extension Displays	Your phone is now registered with Vonage service and is ready for use.
   Extension Does Not Display	Hover over the device you created and then click the Pencil icon. Go to Phone Configuration and then click the Here link. Factory Reset your phone.

Vonage Business Download Pc

Factory Reset the Phone

You can factory reset the Yealink T, VP and CP series using either your phone or a web browser.

From the Phone

1. Press and hold the OK button for 10 seconds.
2. Press OK again to confirm the reset.
3. Press the down arrow key and then enter your Password.
   

   Password

   admin or <Vonage Business account number> or vonage

4. Select OK.

Vonage Business Phone

Your phone reboots several times before the factory reset completes. Once completed you are ready to make and receive calls.

From Web Browser

1. Press the OK button on the handset 3 times and then jot down the phone's IP address.
2. Open a web browser on a computer connected to the same network as your phone and then enter the phone's IP address in the Address bar.
3. Sign in with the following credentials:
   

   Username	admin
   Password	admin or <Vonage Business account number> or vonage

   NOTE: Once setup is complete, your password is your Vonage account number.
4. Click Settings (at top) and then click Upgrade (on left).
5. Click Reset to Factory Setting.
6. Click OK in the pop-up window to complete the factory reset.

Upgrade Firmware Instructions

Yealink phones must be on firmware version 70 or higher.

NOTE: Before upgrading the firmware, refer to Preferred Phones to identify the most current firmware version. Use the most current firmware to guarantee all features function properly.

Update Time Zone

The timezone in your online account determines the time your phone displays, which an Administrator can set in PBX Settings. To manually change the time on your phone, use the following steps:

1. Press the Menu softkey and then press Basic Settings.
2. Press the Time & Date softkey and then SNTP Settings.
3. Use the left/right arrows in Time Zone to highlight your selection and then press the Down Arrow button.
4. Enter the following information and then press the Down Arrow after each entry.
   

   NTP Server 1	0.pool.ntp.org
   NTP Server 2	1.pool.ntp.org

5. Use the left/right arrows to enable or disable Daylight Savings and then press the Down Arrow.

Download Vonage For Pc

6. Press the Save softkey to save your changes, or the Back softkey to cancel.

Troubleshoot Issues

Reference Guides and Additional Information

SIP T20 User Guide
SIP T21P-E2 User Guide
SIP T28 User Guide
SIP T42G User Guide
SIP T46G User Guide
SIP W52P User Guide
EXP 40 (sidecar) User Guide
Yealink T48G User Guide
Yealink CP860 HD IP User Guide

¹Unlimited Calling is based on normal residential, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Fair Use Policy and Terms of Service. Certain call-types may be excluded for which additional charges apply. See details of Calling Plans.

International calls made outside of inclusive countries are billed per minute. Rates exclude high speed internet service, activation fee, premium services, Vonage compatible equipment, taxes and shipping. If you subscribe to plans with monthly minutes allotments (for example, Residential Basic 500), all call minutes placed from both your home and registered Extensions� phones will count toward your monthly minutes allotment. Extensions� calls made from mobiles may use airtime or data and may incur surcharges, depending on your mobile plan. Billing and 30-day Money Back Guarantee commence immediately when your service is activated ('Service Activation Date'). If you cancel within the Money Back Guarantee period, you must promptly return the device or you will be charged the full amount of the Equipment Rebate. For customers whose account activation date was on or before October 19th, 2016: (i) if you cancel after the 30-day Money Back Guarantee period and within 1 year from your account activation date, you will be charged a Disconnection Fee of $29.99 for each line that you cancel; and (ii) in addition, if you cancel after the 30-day Money Back Guarantee period and within 1 year of your account activation date you will be charged the full amount of the Equipment Rebate. For customers whose account activation date was on or after October 20th, 2016: If you cancel after the 30-day Money Back Guarantee period and within 1 year from your account activation date, you will be charged a Disconnection Fee of $120.00 for each line that you cancel. Different terms and conditions apply to Quebec residents. Credit card & high-speed Internet required. The number transfer process takes a minimum of 15 business days from the time you confirm your transfer request. Satellite, TV, alarms, modems and other systems may not be compatible with Vonage service. Vonage 9-1-1 service has certain limitations versus traditional 9-1-1 service. See www.vonage.ca/911 for details. For full details, click here for Terms of Service.

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